FAQ

ISA Bullion is a leading bullion trading platform based in Dubai. Through our mobile app, we enable businesses and individuals to make limitless digital trades in physical Gold and silver, on the go - without any geographical restrictions.

Alongside instant trading, we offer a wealth of options to secure your investments and profits ranging from trade executions to vaulting, insurance services and more.

ISA Bullion is redefining the general perception towards Gold purchasing. As a Bullion trade specialist, we understand that Gold isn’t meant to be stored, rather, it's meant to be traded while being stored in a secure location.

With ISA Bullion. You get that luxury. When you trade through our platform, your bullion remains fully secure and insured in independent vaults (No additional charge) so you can focus on the one thing that truly matters – securing your profits.

Yes, you can sell your purchased precious metals online through your bullion account. We will buy back the asset at the current selling price.

Yes. We do buy back Gold purchased from ISA Bullion. However, once the Gold or Silver leaves our chain of custody, we have to refine and assay the asset before attaining custody. This process incurs extra charges.

All trades on the ISA Bullion platform are executed in physical bullion only.

You can trade bullion at the international spot market rate through our platform.

Physical commodities can be withdrawn from ISA BULLION offices upon request (2 days in advance). The unit of withdrawal in relation to a physical delivery for each Commodity shall be as follows:

Along with the above collection fee, delivery charges would be applicable for outbound deliveries from the ISA BULLION Office.

For information regarding the rates and costs of Gold and Silver, visit our Pricing page.

Account opening is absolutely free of cost at ISA Bullion.

You have two payment options when purchasing bullion from our platform. You can transfer funds directly into our bank account or via credit and debit card.

We only accept USD & AED however, all trading is done in USD.

You can trade in Gold and Silver directly from our trading platform.

While we do offer personalised international deliveries of actual gold and silver bullion on special requests to your doorstep, there are a few things to note before considering such a move.

Transferring gold from one country to another is risky, involves paperwork and significantly increases the cost of your Gold asset.

We can ship precious assets to your location after prior agreement of delivery charges between both parties.

Please note:

1. There isn’t a fixed delivery charge. Rates are always estimated after careful consideration of your request, location, local laws and logistical security.

2. 1 gram and multiples are not deliverable products. Only Ounce bars and Kilobars are deliverable upon request.

We give you direct access to the wholesale gold market – connecting you directly with the top bullion banks of the world. Furthermore, our clients enjoy better profit margins because our markups are minimal in comparison to other bullion trading platforms.

The price of Gold bought from ISA Bullion is usually less than buying gold coins or small bars from local jewellers or other online stores. Here’s a quick price comparison for your reference:

With ISA Bullion, you

1. Buy physical bullion at real market price

2. Only pay a small $2.5 per ounce mark-up on market price

3. Incur no additional cost for storage and insurance

4. Easily sell bullion in one click with a markdown of $2.5 per ounce

At a shop, you can expect to

1. Buy gold at a heavily inflated price

2. Pay 5% commission on the inflated market ($90 +/-)

3. Acquire expensive personal vaults to store and insure your Gold

4. Struggle with finding local store buyers

Compared to ETFs (Exchange-traded funds)

With ETFs, you never actually own physical gold. It’s also important to note that some ETFs are not even backed by gold; they’re designed to track the gold price using complex derivatives. At ISA Bullion, we don't make anything complex out of something simple. Which simply means → You OWN your gold.

Another downside to ETFs is that you’d have to pay a specific storage fee - normally 0.40% while most ETF Gold isn’t even insured within that fee. If you compare this with ISA Bullion – you incur no hidden charges or storage fees while insurance costs are always covered!

ISA Bullion is a registered and licensed company under the Rules & Regulations of DMCC, Dubai.

Dubai Multi Commodities Centre is the UAE's largest free-trade zone - located in the Jumeirah Lake Towers district of Dubai. It was created in 2002 and is primarily a commodities exchange that deals in precious commodities, energy, steel, and metals such as Gold & Silver.

We collaborate with internationally acclaimed vaulting specialists to store your bullion. Currently, we are partnered with Brinks Global Services and Transguard (Emirates Group). We offer our customers fully insured, state-of-the-art security vaulting services in Dubai for local and global customers.

We are partnered with some of the most reputable precious metals logistics companies - Brinks and Transguard to ensure your physical gold and silver assets get insured against unforeseen calamities like physical loss, damage, theft, and other liabilities. We keep your holdings 100% safe, secure and aversive to any risk no matter the time frame you wish to keep them stored with us.

Our third party vaults are one of the safest and most reputable places in the world to store your physical assets.

Visit our website to open a Bullion trading account. Fill in some personal details (for personal use) or professional details (for corporates) and upload the required documents.

Add funds to your trading account via bank transfer or card payments to start trading.

We strive to open your account in the shortest amount of time, however this may depend on your particular situation. Usually, once all documents and details have been verified and the contract is signed this can usually be completed within 24-48 hours.

The minimum quantity of Gold you can buy is 1 gram and multiple.

And the minimum quantity of Silver you can buy is 1 Kilo or multiple.

Send us an email from your registered email address by confirming the amount you want to withdraw. Your bullion account will be debited and we will initiate the transfer to your registered bank account. This process may take up to 2 working days.

Trading can be done 22 hours a day, 5 days a week, from Monday to Friday.